Syneto Syneto
Data Sheet · 2026

Syneto CENTRAL.

The single management plane for every Syneto site you operate — telemetry, policy, firmware, alerts. Outbound-only, signed, multi-tenant-aware.

Companies
5,000+
Partners
250+
CSAT
98%
Bytes lost
$0
SYNETO  |  DATASHEET-SYNETO-CENTRAL  |  DATA SHEET v1.0 EN-IT-ES
Data Sheet02
Legal imprint

About this document

Publisher

Syneto SpA

Via Cefalonia 70, Brescia 25124, Italy

VAT RO15999720 · REG J35/2971/2003

Contact: [email protected]

Phone: +39 051 095 3000

Web: https://syneto.eu

Offices

Italy (HQ) · Brescia

Romania · Timișoara

Spain · Madrid

Certifications

ISO 9001 — Quality Management

ISO/IEC 27001 — Information Security

Copyright & trademarks

© 2026 Syneto SpA. All rights reserved. "Syneto", the Syneto logo, "SynetoOS", "Syneto CENTRAL", "Hyperion", "HYPER Core", "HYPER Edge", and "HYPER Echo" are trademarks of Syneto SpA. All other trademarks are the property of their respective owners.

Document scope

CENTRAL datasheet: outbound-only architecture, identity federation (SAML/OIDC + MFA), multi-tenant boundaries, alerting integrations (PagerDuty/Slack/email), SIEM feed, SLA reporting.

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Architecture03
Chapter 01 · Architecture

Outbound-only by design.

Site A HYPER Core Site B HYPER Edge Site N fleet Customer firewall Inbound: DENY Outbound mTLS TLS 1.3 + cert pinning CENTRAL (EU) Frankfurt + Milan Admin browser SSO + MFA
Sites initiate outbound mTLS to CENTRAL. CENTRAL never opens an inbound port on your firewall. Compromised CENTRAL cannot reach back into your sites.
Login
1 SSO
Sites
N
Connection
Outbound
Residency
EU-hosted
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Capabilities04
Chapter 02 · Capabilities

What CENTRAL does for you.

Identity
SAML 2.0OIDCMFA (NIS2 Package)RBAC rolesPer-action audit
Telemetry
CPU / RAM / IOReplication lagWORM commit rateDrive SMARTSLA score per VM
Policy
SLA Policies pushFirmware version pinNetwork ACL pushRPH default windows
Alerting
PagerDuty / OpsgenieSlack / TeamsEmail + webhookSeverity routing per channel
Reporting
Monthly SLA PDFNIS2 incident reportCapacity trendSIEM syslog/CEF feed
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Multi-tenant05
Chapter 03 · Multi-tenant

MSP-friendly tenancy.

Customer tenant (default)
  • Single organisation
  • All sites under one identity domain
  • Per-tag site grouping (location/role/env)
  • SSO via customer IdP
  • Audit log scoped to the tenant
MSP tenant (multi-customer)
  • One MSP operator, N customer sub-tenants
  • Cross-tenant view for operators only
  • Customers see only their sites
  • Per-customer SSO + RBAC
  • Separate audit scopes per sub-tenant
  • Billing-grade telemetry export
EU residency by default

CENTRAL is hosted exclusively in EU datacentres (Frankfurt + Milan). Telemetry never leaves EU jurisdiction. ISO/IEC 27001 audited annually.

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Live console06
Chapter 04 · Live console

What an operator sees at 09:00 Monday.

CENTRAL · Operator dashboard
HealthAlertsPolicyReports
178/180
Sites online
99.4%
Replication OK
5
Alerts (24h)
99.7%
SLA score
Open alerts
08:23WARNsite/it-bs-021 · tamper seal triggered (chassis open)
07:58INFOsite/es-mad-007 · replication lag 38s (within SLA)
07:30INFOfleet · firmware 6.8.2 push completed on 178/180 sites
Top capacity trends (30d)
hyper-prod-mi · projected to 85% in 89d71%
hyper-prod-mad · projected to 85% in 142d58%
echo-vault-fra · projected to 85% in 312d41%
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Support & contact07
Chapter 05 · Support & contact

About Syneto & next steps.

Syneto designs and manufactures the complete Hybrid Cloud Ecosystem — hypervisor, data management, data protection and disaster recovery in a single plug & play platform. Founded in 2008, headquartered in Brescia and Timișoara, serving 5,000+ European businesses.

5,000+
Companies served
250+
Channel partners
18+
Years building HCI
$0
Ransom ever paid
European engineering

Designed, built and supported in Europe. ISO 9001 and ISO/IEC 27001 certified operations.

Plug & play deployment

Production-ready in under 30 minutes. No multi-vendor integration, no professional services required.

Single-vendor support

One contract, one phone number, one SLA — for the entire stack. Local language support.

Zero ransom paid

Across 18+ years of customer deployments, no Syneto customer has ever paid ransom following a cyber incident.

Single-vendor support — one contract, one phone number, one SLA for the entire stack. Three response tiers, all delivered by Syneto engineers in your language.

PlanResponseCoverageWho it's for
EssentialNBD — 8×5Software + hardwareBranch offices, test & dev
Business4 h — 24×7Software + hardwareProduction workloads
Mission-Critical1 h — 24×7Software + hardware + TAMBusiness-critical sites, DR

Talk to Syneto

Customer Support Portal

support.syneto.eu

Help Center

help.syneto.eu

Syneto Academy

academy.syneto.eu

Partner Portal

partners.syneto.eu

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Ready to simplify?.

Join 5,000+ European companies that trust Syneto.

Italy HQ
Via Cefalonia 70
Brescia 25124
Romania
Bastion Office
Timișoara 300054
Spain
Calle Antonio Arias 6
Madrid 28009
Web
syneto.eu
syneto.eu [email protected] +39 051 095 3000
SYNETO SPA · VAT RO15999720 · REG J35/2971/2003 · ISO 9001 · ISO/IEC 27001