Per-VM SLA-driven Recovery Point automation: define retention windows, frequency tiers and replication targets once, the platform enforces them forever.
Syneto SpA
Via Cefalonia 70, Brescia 25124, Italy
VAT RO15999720 · REG J35/2971/2003
Contact: [email protected]
Phone: +39 051 095 3000
Web: https://syneto.eu
Italy (HQ) · Brescia
Romania · Timișoara
Spain · Madrid
ISO 9001 — Quality Management
ISO/IEC 27001 — Information Security
© 2026 Syneto SpA. All rights reserved. "Syneto", the Syneto logo, "SynetoOS", "Syneto CENTRAL", "Hyperion", "HYPER Core", "HYPER Edge", and "HYPER Echo" are trademarks of Syneto SpA. All other trademarks are the property of their respective owners.
SLA Policy datasheet: policy schema, four-tier defaults, retention math, application-quiesce hooks (VSS, fsfreeze), per-VM binding semantics, sample dashboards.
| Tier | RPO | RTO | Retention shape | Typical scenarios |
|---|---|---|---|---|
| Mission-critical | 1 min | 5 min | 60×1m + 24×1h + 30×1d + 12×1m | Transactional databases, ERP, Ticketing |
| Business-critical | 15 min | 30 min | 24×15m + 30×1d + 12×1m | CRM, intranet, File server |
| Standard | 1 hour | 4 hours | 24×1h + 14×1d | Workstation Backup, Archives |
| Archive | 24 hours | next-day | 30×1d + 84×1m (7yr) | Cold Storage, Log compliance |
apiVersion: syneto.eu/v1kind: SLAPolicymetadata:name: tier-mission-criticallabels: { sector: finance, regulation: dora }spec:cadence: 60sretention:minute: { count: 60 } # last hourhour: { count: 24 } # last dayday: { count: 30 } # last monthmonth: { count: 12 } # last yearquiesce:windows: VSS # MSSQL, Exchange, sharepointlinux: fsfreeze + custom # /opt/pre, /opt/post scriptsreplication:target: echo-vault-fraencryption: aes-256-gcmdedup: truebandwidth: 20Mbps # rate caphold:auto_engage_on: { event: anomaly.mass_delete }default_days: 30approvers: 2
Policies are declarative YAML. Commit them, review them, diff them — same workflow as Kubernetes manifests. CENTRAL applies them on push.
Syneto designs and manufactures the complete Hybrid Cloud Ecosystem — hypervisor, data management, data protection and disaster recovery in a single plug & play platform. Founded in 2008, headquartered in Brescia and Timișoara, serving 5,000+ European businesses.
Designed, built and supported in Europe. ISO 9001 and ISO/IEC 27001 certified operations.
Production-ready in under 30 minutes. No multi-vendor integration, no professional services required.
One contract, one phone number, one SLA — for the entire stack. Local language support.
Across 18+ years of customer deployments, no Syneto customer has ever paid ransom following a cyber incident.
Single-vendor support — one contract, one phone number, one SLA for the entire stack. Three response tiers, all delivered by Syneto engineers in your language.
| Plan | Response | Coverage | Who it's for |
|---|---|---|---|
| Essential | NBD — 8×5 | Software + hardware | Branch offices, test & dev |
| Business | 4 h — 24×7 | Software + hardware | Production workloads |
| Mission-Critical | 1 h — 24×7 | Software + hardware + TAM | Business-critical sites, DR |
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