Legal-hold enforcement on Recovery Points: cryptographically lock a Recovery Point for a fixed period — preventing deletion, modification or aging-out, even by admins.
Syneto SpA
Via Cefalonia 70, Brescia 25124, Italy
VAT RO15999720 · REG J35/2971/2003
Contact: [email protected]
Phone: +39 051 095 3000
Web: https://syneto.eu
Italy (HQ) · Brescia
Romania · Timișoara
Spain · Madrid
ISO 9001 — Quality Management
ISO/IEC 27001 — Information Security
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RPH datasheet (NIS2 Package add-on): hold lifecycle (place / extend / release), 2-person integrity model, audit-log evidence, anomaly-triggered auto-engage, regulator-ready PDF export.
Some Recovery Points must survive past normal SLA retention windows — investigations, regulatory holds, forensic preservation. RPH pins any Recovery Point against deletion for a specified duration.
Auto-engage on anomaly. Holds every RP from before the incident — preserves forensic evidence even if production credentials are compromised.
NIS2 / DORA / sector body requests a frozen dataset. Hold it. Export signed evidence on demand.
HR / legal need to preserve a point-in-time view of a fileserver, mailbox or DB.
Freeze target dataset at deal close. Multi-month hold satisfies post-deal disclosure obligations.
{"event": "recovery_point.hold.placed","ts": "2026-04-12T14:33:08.114Z","actor": { "user": "[email protected]", "mfa": "totp", "session": "s-21a..." },"object": { "rp": "vm-erp-01@2026-04-12T14:18:08Z", "txg": 4218892 },"params": { "duration_days": 90, "reason": "incident:INC-2026-04-12-001" },"approver": { "user": "[email protected]", "mfa": "totp" },"sig": "ed25519:5Hb4...J7tA","prev": "ed25519:9Vp2...Q3xC" // chain hash}
Syneto designs and manufactures the complete Hybrid Cloud Ecosystem — hypervisor, data management, data protection and disaster recovery in a single plug & play platform. Founded in 2008, headquartered in Brescia and Timișoara, serving 5,000+ European businesses.
Designed, built and supported in Europe. ISO 9001 and ISO/IEC 27001 certified operations.
Production-ready in under 30 minutes. No multi-vendor integration, no professional services required.
One contract, one phone number, one SLA — for the entire stack. Local language support.
Across 18+ years of customer deployments, no Syneto customer has ever paid ransom following a cyber incident.
Single-vendor support — one contract, one phone number, one SLA for the entire stack. Three response tiers, all delivered by Syneto engineers in your language.
| Plan | Response | Coverage | Who it's for |
|---|---|---|---|
| Essential | NBD — 8×5 | Software + hardware | Branch offices, test & dev |
| Business | 4 h — 24×7 | Software + hardware | Production workloads |
| Mission-Critical | 1 h — 24×7 | Software + hardware + TAM | Business-critical sites, DR |
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