A multi-site Italian technology services group standardised on Syneto across 7 customer-facing datacentres — 14 HYPER Core nodes, one Syneto CENTRAL tenant, unified RPO/RTO targets.
Syneto SpA
Via Cefalonia 70, Brescia 25124, Italy
VAT RO15999720 · REG J35/2971/2003
Contact: [email protected]
Phone: +39 051 095 3000
Web: https://syneto.eu
Italy (HQ) · Brescia
Romania · Timișoara
Spain · Madrid
ISO 9001 — Quality Management
ISO/IEC 27001 — Information Security
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Standardisation case study: migration from 7 different stacks, mesh replication topology, unified SLA Policy taxonomy, operational impact on the NOC.
Gruppo SOM operates seven customer-facing datacentres across Northern Italy. After ten years of M&A, every site had a different IT stack — different hypervisor, storage vendor, backup product. The NOC could not say with confidence what the RPO was at any site.
First site of the rollout. Live VM migration from legacy stack over 30 days.
Months 2-4. Migration runbook refined and shared with customer success teams.
Months 5-6. Customer-facing SLA tiers consolidated from 11 ad-hoc to 4 unified.
Month 7. Mesh replication completed. NOC unified dashboard goes live.
Syneto designs and manufactures the complete Hybrid Cloud Ecosystem — hypervisor, data management, data protection and disaster recovery in a single plug & play platform. Founded in 2008, headquartered in Brescia and Timișoara, serving 5,000+ European businesses.
Designed, built and supported in Europe. ISO 9001 and ISO/IEC 27001 certified operations.
Production-ready in under 30 minutes. No multi-vendor integration, no professional services required.
One contract, one phone number, one SLA — for the entire stack. Local language support.
Across 18+ years of customer deployments, no Syneto customer has ever paid ransom following a cyber incident.
Single-vendor support — one contract, one phone number, one SLA for the entire stack. Three response tiers, all delivered by Syneto engineers in your language.
| Plan | Response | Coverage | Who it's for |
|---|---|---|---|
| Essential | NBD — 8×5 | Software + hardware | Branch offices, test & dev |
| Business | 4 h — 24×7 | Software + hardware | Production workloads |
| Mission-Critical | 1 h — 24×7 | Software + hardware + TAM | Business-critical sites, DR |
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