A European retail chain consolidated branch IT across 180 stores with HYPER Edge G2 and a central HYPER Echo vault — fan-in replication, fleet-wide policy, central NOC.
Syneto SpA
Via Cefalonia 70, Brescia 25124, Italy
VAT RO15999720 · REG J35/2971/2003
Contact: [email protected]
Phone: +39 051 095 3000
Web: https://syneto.eu
Italy (HQ) · Brescia
Romania · Timișoara
Spain · Madrid
ISO 9001 — Quality Management
ISO/IEC 27001 — Information Security
© 2026 Syneto SpA. All rights reserved. "Syneto", the Syneto logo, "SynetoOS", "Syneto CENTRAL", "Hyperion", "HYPER Core", "HYPER Edge", and "HYPER Echo" are trademarks of Syneto SpA. All other trademarks are the property of their respective owners.
Retail multi-store case study: legacy USB-backup replacement, 180-store fan-in topology, the flood incident where a single store was destroyed and recovered the same day.
Each store ran a Windows Server + external USB drive for "backup". USB drives went missing, were never tested, and the few drills run from the central NOC failed silently. The chain had no realistic recovery story.
Eight months in, one store flooded — burst pipe overnight. The HYPER Edge G2 was destroyed. The replacement unit was on a courier truck within 90 minutes; the store was operational again that afternoon with all Recovery Points pulled from the central vault.
Burst pipe over the IT cabinet. Power tripped. HYPER Edge G2 chassis destroyed.
CENTRAL alerts fire: site offline, replication lag growing. NOC engages.
Spare HYPER Edge G2 from HQ warehouse on a courier truck.
Store manager racks the replacement. SynetoOS auto-discovers, joins CENTRAL.
Recovery Points pulled from central vault. Store opens for the afternoon shift.
Syneto designs and manufactures the complete Hybrid Cloud Ecosystem — hypervisor, data management, data protection and disaster recovery in a single plug & play platform. Founded in 2008, headquartered in Brescia and Timișoara, serving 5,000+ European businesses.
Designed, built and supported in Europe. ISO 9001 and ISO/IEC 27001 certified operations.
Production-ready in under 30 minutes. No multi-vendor integration, no professional services required.
One contract, one phone number, one SLA — for the entire stack. Local language support.
Across 18+ years of customer deployments, no Syneto customer has ever paid ransom following a cyber incident.
Single-vendor support — one contract, one phone number, one SLA for the entire stack. Three response tiers, all delivered by Syneto engineers in your language.
| Plan | Response | Coverage | Who it's for |
|---|---|---|---|
| Essential | NBD — 8×5 | Software + hardware | Branch offices, test & dev |
| Business | 4 h — 24×7 | Software + hardware | Production workloads |
| Mission-Critical | 1 h — 24×7 | Software + hardware + TAM | Business-critical sites, DR |
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